MTN Customer Care Code | MTN Head Office Contact Number

MTN Customer Care Code | MTN Head Office Contact Number
May 30
11:18 2018

MTN Customer Care Code | MTN Head Office Contact Number

MTN is a South African based multinational mobile telecommunication  which began it’s operation in Africa way back in 1994. The company has grown so big that it’s now operating in many African, European and Asian Countries.

According to information and research gathered as of 30th June 2016, MTN has grown so big that it now controls over 236,6 millions subscribers.

In all MTN’s one third revenue comes from Nigeria where it holds 35% share, though it operates in 20 countries.

With this huge subscribers, MTN had to employ 17,500 employees who will respond to it’s customers complaints that heavily increasing in numbers.

MTN has opened a 24hrs online and offline customer care  reporting unit where customer can now lay their complaints, Nevertheless with their widest coverage in Nigeria, MTN now has offices nationwide across Nigeria.

Here’s a break down of MTN Customer care care code..

Live Chat

MTN has enabled a live Chat option on their website. What this implies is that users will now chat with a customer care representative in a plain text.

LiveChat is an offline customer service software with live support, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS business model by LiveChat Software.

How to access MTN Live Chat Option!

To speak with MTN customer representative through live chat

  • Visit www.mtnonline.com
  • Scroll down to the livechat option
  • Once you see it click live chat.
  • A page will load asking to enter your bio/credential
  • After you have done that wait for the available customer care agent

2. Email:

Any way to reach to MTN is through email. You can send your your complaints through Email to MTN:

MTN Customer Care Email: [email protected]

3. Call | Phone Number

This option is what many prefer using. With option you can now speak with a customer care representative directly by calling the customer care phone line.

Want to speak with a customer care agent, you can call the customer care toll-free line using the short code number = 180.

MTN has also launched 5 dedicated Customer Care Whatsapp contact numbers for their subscribers to reach out and get their issues solved.

Here are 5 Mtn Dedicated WhatsApp Number to add:

09033000001
09033000002
09033000003
09033000004
09033000005

To chat with MTN customer care representatives via WhatsApp, simply add any of the above numbers to your WhatsApp list and start chatting immediately with MTN available customer care representative.

 

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NGYAB STAFF

NGYAB STAFF

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