See How To Place An Order On Jumia – Step By Step Guide
Jumia, formerly known as Africa Internet Group (AIG), is a system of online commerces, marketplaces and classifieds websites and applications created in 2012. Started in Lagos, the company has a presence across 23 African countries.
The first company to launch, Jumia, is an online shopping website for electronics and fashion. It launched in Lagos, in June 2012 and was followed by Jumia Market (formerly Kaymu), a community based online marketplaces in September of that same year. Jumia Travel (formerly Jovago), an online hotel booking platform was launched in Nigeria in June 2013, just before Jumia House (formerly Lamudi), Jumia Car (formerly Carmudi) and Jumia Food (formerly Hellofood).
Shopping on Jumia is easy! Once you have found the product you want to buy just follow the steps below:
- Click on ‘Buy Now’ to add this product to your cart
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your email and password
- Enter your shipping/billing information
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details.
Please note that this confirmation is a mandatory step before we ship your order.
If you are unsure of whether your order has been confirmed or not, please contact our Customer Service Call Center on 0700 6000 000 or contact us here a few hours after your order placement.